We go above and beyond to make your pet happy and comfortable. Usually they end up loving their holiday! We do a trial night or two before a longer stay to allow us to assess them and this will help them to settle. However if they are very unsettled we unfortunately won't be able to have them stay, as in a home from home environment this would keep everyone including the dogs awake! They may cause damage to doors also furniture and create a stressful environment. We recommend talking to your vet as there may be medication they can prescribe that should help calm your dog while staying away from home.

Boarding fees are paid in full on arrival at Check In. Daycare fees can be paid daily or on a weekly basis if attending more than 1 day a week. You can pay by bank transfer upon request or by cash on arrival.

Symptoms may include: Behaving differently Tiredness or lethargic Diarrhoea/Blood in urine or stool/UTI Increased hunger or thirst

All Dogs must be -good with other dogs and people. -non-aggressive & not excessive barkers -vaccinated -housetrained -neutered/spayed if over six months.

If your dog needs to see a vet while staying with us, we will contact you or your additional contact on file. For urgent cases we will immediately call our vet. All vet bills must be covered by the owner.

When you arrive, please park to your right of the house. We ask that you kindly remain in your car with your dog on a lead until we arrive to greet you. Patience & understanding is appreciated if we get delayed but we will aim to be with you as quick as possible. For your pet's safety, all dogs must be kept on a lead while on the premises. Please make sure your dogs harness is properly fitted & secure.

We need their harness or collar & lead that they're normally walked in. Choke chains, muzzles or any type of anti-barking/electronic device collar are NOT allowed under any circumstance. Their dog bed so they have a familiar scent and feel of home. Their crate if they sleep in one at home. Their usual food they eat at home. Changes to a dog's diet can result in stomach upsets. We do not need any bowls. Toys may get lost or damaged. Please be mindful of this if packing any for your dog.

We need their harness or collar & lead that they're normally walked in. Choke chains, muzzles or any type of anti-barking/electronic device collar are NOT allowed under any circumstance. Their usual food if they get fed between drop off & collection.

Canine Parvovirus. Infectious Hepatitis. Canine Distemper & Leptospirosis. Kennel Cough vaccinations should not be given within 3 weeks prior to their stay as it may spread Kennel Cough and offers very little protection.

Our check ins/outs days are Monday to Saturday only. Check in times are from 11am-12:30pm Check out times are from 9:30am-11am Or you can book a day in Doggie Daycare and check out between 4pm-7pm